Refund policy

Return Policy

Small Engines Rx offers a 30-day return policy for eligible items.

You have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, items must be:

  • Unused and uninstalled
  • In original condition
  • Returned with original packaging and included accessories
  • Accompanied by proof of purchase

Items that have been installed, used, damaged, modified, or returned incomplete may not qualify for a refund.

How To Start a Return

To request a return, please contact us at:

amanda.lotsof@smallenginesrx.com

Please include your order number and reason for the return request.

If your return request is approved, we will provide return instructions and a return shipping label if applicable.

Items returned without prior return authorization may not be accepted.

Non-Returnable Items

The following items are not eligible for return:

  • Installed or used products
  • Products missing original packaging or included components
  • Physically damaged items
  • Hazardous materials, flammable liquids, or gases
  • Gift cards
  • Clearance or final sale items

Products not originally purchased from Small Engines Rx will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and help resolve it.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to:

  • An incorrect item shipped by us
  • A defective product
  • A damaged shipment

Original shipping charges are non-refundable.

Small Engines Rx does not charge restocking fees for approved returns.

Refunds

Once your return is received and inspected, we will notify you regarding approval or denial of your refund.

Approved refunds will be issued to the original payment method within 10 business days.

Please note that financial institutions may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, please contact us:

amanda.lotsof@smallenginesrx.com

Sales Tax Information

Small Engines Rx currently collects applicable sales tax for orders shipped within Michigan.

Business Information

Small Engines Rx
Michigan, United States